Terms and Conditions
What you can expect from HyreMe, and what we expect from you. Read before you create an account.
The agreement, in fifteen sections
1 Acceptance of these terms
By creating a HyreMe account, downloading the application or using either, you confirm that you:
- Are at least 16 years old
- Have read, understood and agree to these Terms
- Have read and agree to our Privacy Policy
If you do not agree, do not use HyreMe. These Terms form a binding agreement between you (“you”) and HyreMe (“we”, “us”, “our”).
2 What HyreMe is
HyreMe is a desktop application for macOS, distributed through hyremeapp.com, that lets you:
- Build a structured, editable profile from a PDF or Word resume
- Receive an ATS compatibility score and a written report
- Rewrite that profile against its own report and re-score the result
- Export resumes and reports as PDF
- Analyse your fit against a specific job posting, and generate a resume and cover letter tailored to it
3 Your account
- Registration. An account is required to use the application and to hold credits, including the free monthly allowance. Provide accurate information and keep it current.
- Security. You are responsible for your credentials. Tell us through the contact form if you suspect unauthorised access.
- One account per person. Do not create additional accounts to obtain credits or benefits you are not entitled to.
- Suspension. We may suspend or close an account that breaches these Terms, is used fraudulently, or is used to abuse the service.
4 The free monthly allowance
Every account receives, at no charge and with no payment method required:
- 20 profile credits per month. One profile credit covers building a profile from a resume file, including the ATS score and written report for that build.
- 10 Score-up credits per month. One Score-up credit covers one rewrite of your profile and the re-score that follows it.
- Renewal. The allowance renews monthly. Unused free credits do not carry over — each month's allowance replaces the previous one.
- Job-cycle credits are not included. Job Analysis and Job Matching require job-cycle credits, which are only available in a purchased pack.
- Interaction with purchased credits. Purchasing a pack replaces any remaining free credits rather than adding to them: a balance of 10 free credits plus a 25-credit pack is 25, not 35. While purchased credits remain on the account no further free credits are granted, and the monthly renewal resumes once they have been used or have expired.
- Never counted. Editing your profile by hand, re-reading material already generated, and exporting PDFs do not consume credits of any kind.
- We intend to keep a free allowance in place. We reserve the right to change its size or terms, and would give at least 30 days' notice before doing so.
5 Credits and packs
HyreMe uses three kinds of credit:
- Profile credits — one covers building a profile from a resume file, including the ATS score and report for that build.
- Score-up credits — one covers a single rewrite of your profile and the re-score that follows it.
- Job-cycle credits — one covers a single job end to end: the fit analysis and report, the resume tailored to that job, the cover letter for it, and any regeneration or PDF download of all three.
Packs are sold as one-off purchases, each adding all three types:
- Starter, $4.99 USD — 25 profile, 25 Score-up and 25 job-cycle credits.
- Standard, $9.99 USD — 100 of each.
- Pro, $19.99 USD — 400 of each.
- Not a subscription. Nothing renews, nothing is billed again, and there is nothing to cancel.
- Expiry. Purchased credits are valid for 12 months from the date of purchase, after which any remaining balance from that pack lapses. Each pack carries its own 12-month period from its own purchase date.
- Stacking. Packs stack — buying another adds to your remaining balance rather than replacing it.
- Effect on the free allowance. A purchase replaces any remaining free credits rather than adding to them, and suspends the free monthly renewal described above. The renewal resumes once the purchased credits are used or expired.
- Payment. Purchases are processed by Stripe. By buying you authorise the charge shown at checkout.
- Refunds. Unused credits may be refunded within 14 days of purchase on request. Credits already spent are not refundable, as the work has been performed. Nothing here limits rights you have under consumer protection law where you live.
- Price changes. Pack prices and contents may change. Credits you have already bought are unaffected.
- Non-transferable. Credits are tied to your account and have no cash value.
6 The AI connection
Every feature that produces text — building a profile, scoring it, rewriting it, analysing a job, generating documents — runs over an AI connection arranged and paid for by us. Your credits are what fund it.
- No API key is required from you, and there is no separate provider account to open or bill to pay.
- We may change the underlying provider or model at any time to maintain, improve or continue the service.
- The quality and accuracy of AI output vary by nature. Nothing here is a warranty that any particular output is correct or suitable for a given purpose.
- Availability depends on infrastructure outside our sole control. Where a run fails and produces no result, the credit for it is not consumed.
7 Acceptable use
You agree not to use HyreMe to:
- Break any applicable law or regulation
- Create resumes or letters containing fabricated experience, qualifications or employment history
- Impersonate another person or apply for work on someone else's behalf without their authority
- Reverse-engineer, decompile or extract the source of the application, beyond what applicable law permits
- Circumvent the credit system or obtain paid features without paying for them
- Redistribute, resell or sublicense the application without our written permission
- Upload malicious code, or use the app to harm, harass or defraud anyone
We may investigate and act on breaches of this section, including closing accounts and, where warranted, pursuing legal remedies.
8 Intellectual property
- Ours. The application, its interface, branding, documentation, scoring methodology and default prompts are owned by or licensed to HyreMe and protected by copyright and trademark law. You are granted a personal, non-exclusive, non-transferable licence to install and use the application. Nothing here transfers ownership.
- Yours. You keep full ownership of everything you put in: your resume, your profile, the job descriptions you paste. We claim no licence over them — and could not exercise one, since they never leave your computer.
- Generated documents. Rewritten profiles, tailored resumes and cover letters produced by HyreMe are yours to use. Because AI output can occasionally resemble other sources, we make no warranty as to its intellectual property status. Review anything before you send it to an employer.
9 Disclaimers
- No guaranteed outcome. HyreMe improves how your application reads to software and to people. It cannot guarantee interviews, offers or employment, and anyone claiming otherwise is not being straight with you.
- Scores are estimates. ATS and fit scores are informed estimates, not measurements produced by any particular employer's system. Different providers and models will produce slightly different numbers for the same document.
- Verification is strong, not perfect. The numeric check and claim audit substantially reduce fabrication, and we believe they are among the strongest safeguards in this category. They are not a substitute for reading what you are about to send. You are responsible for the accuracy of every document you submit.
- Third parties. We are not responsible for job boards that block automated access, or for outages in the infrastructure behind the AI connection.
- Availability. The application runs locally and will keep working offline for anything that does not need an AI call. Website and account services may be unavailable during maintenance or for reasons outside our control.
10 Limitation of liability
Our total liability to you will not exceed the greater of the amount you paid us in the twelve months before the claim, or CAD $100.
Some jurisdictions do not allow certain exclusions or limitations. Where that is the case, our liability is limited to the minimum extent the law permits.
11 Indemnification
You agree to indemnify and hold harmless HyreMe and its affiliates, officers, directors, employees and agents against claims, liabilities, damages, losses and expenses (including reasonable legal fees) arising from your use of HyreMe, your breach of these Terms, your infringement of a third party's rights, or the content of any document you submit to an employer.
12 Ending it
- By you. Close your account at any time. Your data is deleted in line with the Privacy Policy. Unused credits are forfeited on voluntary closure unless you request a refund first and are within the refund window.
- By us. We may suspend or close an account for breach of these Terms or fraudulent activity, or if we discontinue the service. If we discontinue it, we will refund unused credits.
- The application afterwards. An installed copy keeps working on the data already on your machine — reading, editing and exporting what you have already generated. Anything that spends a credit needs an account and a balance, so those features stop with the account.
- Survival. Intellectual Property, Disclaimers, Limitation of Liability and Indemnification survive termination.
13 Governing law and disputes
These Terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict of law principles.
Disputes should first be raised with us directly through the contact form, and we will try to resolve them informally. If that fails within 30 days, disputes go to binding arbitration in Toronto, Ontario under the rules of the ADR Institute of Canada, unless consumer protection law where you live requires otherwise. Nothing here prevents either party from seeking injunctive relief in a court of competent jurisdiction.
14 Changes to these terms
We may update these Terms. Material changes will be notified by email or in the app at least 14 days before they take effect, and the effective date at the top will be revised. Continuing to use HyreMe after that date means you accept the new Terms. If you do not, close your account and request a refund of any unused credits.
15 Miscellaneous
- Entire agreement. These Terms and the Privacy Policy are the whole agreement between you and HyreMe.
- Severability. If a provision is unenforceable, the rest stands.
- Waiver. Not enforcing a right on one occasion does not waive it.
- Assignment. You may not assign your rights without our consent. We may assign ours in connection with a merger, acquisition or sale of assets.
- Language. These Terms are written in English; the English version prevails over any translation.
16 Contact
Questions about these Terms, or about licensing and custom agreements, go through the contact form. For commercial and white-label enquiries, choose Licensing & partnering.
We answer legal and privacy enquiries within five business days.